How to reschedule a missed pickup/delivery?Ans: If you happen to have missed your pickup/delivery, you can simply reschedule it by calling at our call centre number and we will reschedule it.
Q. What’s your turnaround time? Ans: We take 48 Hours for laundry and 72 hours for dry cleaning. But in case of an emergency, we can make special arrangements.
Q. How to contact pick my laundry in case of a query/complaint? Ans: You can always call at our call centre number or write us at firstname.lastname@example.org. We will be more than happy to hear from you.
Q. Do I need to separate clothes of laundry from dry clean? Ans: Our pick up riders have reusable laundry bags and you just need to tell our rider suitably about the segregation and our pick up rider will put your clothes in suitable bags.
Q. Are there things that you will not wash? Ans: Not Much!!. If our laundry specialist discovers that it would not be sensible to wash a certain textile, we will contact you and agree on how to continue.